Refund and Returns Policy

 While we’re confident you’ll love your HONESTA products, if you’re not entirely satisfied with your purchase, rest assured, we’ve got you covered with our hassle-free return and replacement policies.

Damaged Item Delivered:

Step 1 – Contact us within 3 days of delivery on kajalbhu2000@gmail.com with pictures of the damaged item and your order ID.

Step 2 – We’ll review your request within 48 working hours.

Step 3 – If approved, we’ll arrange a reverse pick-up to collect the item.

Step 4 – If reverse pick-up isn’t available, we’ll guide you through alternative options.

Step 5 – Once the item is collected, we’ll promptly ship your replacement (subject to availability) or process a refund.

Missing or Incorrect Items Delivered:

Step 1 – Contact us within 3 days of delivery on kajalbhu2000@gmail.com  with your order ID, a video of unboxing in case of missing items, and pictures of incorrect items.

Step 2 – We’ll review your request within 48 working hours.

Step 3 – If approved, we’ll promptly ship the missing/correct items.

Note: In case of any other assistance, contact us on 8545007507

Don’t Like the Product:

If you’re not satisfied with your HONESTA purchase for any reason:

Within 7 days of delivery, you can courier the product back to us for a full refund.

Please note that we cannot accept returns or replacements in the following cases:

Missing original packaging (mono cartons, labels, etc.)

Return/replacement request generated after 7 days from the date of delivery.

Order Cancellation:

You can cancel the order only once unfulfilled, cancellations are not possible.

If above mentioned details are correct we will refund amount in 24-72 Hours.

Shipping Details:

 Shipping rates shown at checkout are final. Order will be delivered in 5-8 Days.